If you’re paying with an American Express card, the CVC code is the 4 digit number on the front of the card. original receipts). InsureandGo cover white or black water rafting (grades 1 to 4) free on all our travel insurance policies. If you have an accident and injure yourself, you will still be covered for medical expenses, but you will not be able to claim under the separate Personal Accident or Personal Liability sections. We will be able to amend the details on your policy at no extra charge and also resend the amended documents to you by post or by email. If you cancel your policy within the initial 14-day cooling-off period, you will receive a full refund of all premiums paid provided that you have ⦠The excess amount is displayed in the policy wording booklet. The limit of 31 days per trip only comes into effect if you are aged 66 or over on the day you buy your policy. To be clear, we only provide cover under sections A – Cancelling and cutting short your holiday, B – Medical and other expenses and C – Hospital benefit of this policy, for claims that come from complications of pregnancy and childbirth. When travelling to a country in the European Union (EU) you should receive inpatient treatment in a public hospital. We will not cover any claim directly or indirectly linked to any declared and excluded pre-existing medical conditions where we cannot offer cover for the condition(s). We can cover trips within the UK as long as there is a minimum of 25 miles radius between your home and your pre-arranged and booked accommodation. You could also purchase a separate single trip policy but upgrading your annual multi-trip policy to include worldwide cover might work out cheaper. I helped my son make a claim as he had to cancel a holiday (flight and air bnb accommodation) due to having to have an operation. If you need to amend the address or contact details on your travel insurance policy, please contact our customer services team here. If you still have a question that you would like an answer for, please contact us. We will pay for the following: Means total and irrecoverable loss of sight which shall be considered as having occurred: If you have further questions about Personal Accident cover, please contact us. Don’t forget however that there is a maximum per trip duration, the length of which depends on the level of cover you have chosen: Budget annual multi-trips 31 days per trip, Silver annual multi-trips 45 days per trip (31 days if aged 66 or over), Gold and Black annual multi-trips 90 days per trip (31 days if aged 66 or over). In accordance with the Foreign, Commonwealth and Development Office (FCDO) travel advice online at www.gov.uk/knowbeforeyougo you should check what vaccinations you need at least six weeks before you go. If you are having trouble paying for your travel insurance online, make sure you check all of your personal and payment details. Otherwise, simply buy quick and securely online. Insure & Go Insurance Services Ltd Maitland House Warrior Square Southend-on-Sea SS1 2JY. By using our site you agree to the use of them. Provided you have an InsureandGo travel insurance policy with cover for medical expenses included, you will not need to purchase additional cover. Please note that we only offer limited cover for claims relating to COVID-19, SARS-COV-2, or any mutation of these. 22-26 Prospect Hill. Alternatively, you can purchase a single trip policy. If you have purchased an annual multi-trip policy, cover only starts on the chosen start date of your policy. If you have lost your policy documents, you can retrieve them online. Our Backpackers policies can cover trips of up to 18 months in length and our single trip policies can cover trips of up to 12 months. 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