I made some mistakes along the way, which I'm here to share with you so you don't make them, too. Before you panic and look for a new place to live, try these four organization hacks. With the holidays coming, deliveries will only increase. Landlords are not liable, or responsible, for the results of criminal actions (like theft) committed by third parties, such as visitors, other tenants, etc. Don't worry: It's happens to most renters. A representative will likely be able to figure out what's going on in a (somewhat) timely manner. Read on for everything you need to know when your mail or packages go missing. When my journal from Poland went missing, I contacted UPS, and they put a "red flag" on my building, which meant that any package delivered there would have to be picked up at the UPS office if the resident wasn't home. My package ended up getting stolen, and neither of the other tenants claim to know what happened to it. But in this process, I learned exactly what to do the next time an expected package or mail goes missing. The Wall Street Journal reports on how large landlords are handling the avalanche of packages and the solutions (or coping mechanisms) include electronic lockers, delivery rooms with keypad access, putting restrictions on the size or weight of accepted packages, and, in the most extreme scenario, refusing to accept any packages for tenants. There are a few options for packages that never get replaced. Having luggage stolen is usually what guests worry about most when it comes to hotels. 3,201 Views Message 19 of 27 0 Helpful If enough time has passed since the package was supposed to be delivered, many big retailers will simply replace your order free of charge. If you live in a small complex, knock on a few doors to see if anyone grabbed your item by mistake. ... someone could stand outside a house for rent and pretendto be the landlord, take your deposit and make you sign the lease . Someone was arrested. You and your neighbors could also call 311 about the faulty locks. You can set up accounts with FedEx, UPS, and the postal service to send you a notification card or email you that you have e a package ready for pick up. You could be losing purchases, cash, gift cards and sensitive financial information that makes it possible for a thief to assume your identity and/or charge purchases to you. I have spoken with neighbors about circulating a petition demanding that the landlord improve security. A tenant who encounters someone stealing packages could be harmed — and the letter should point out this risk. He did allow these other people access to a shared, locked area. But what are our rights? A few months ago, a package of mine went missing. A few weeks after that, a journal I ordered from Poland went missing. Find your next place to love. Does your landlord have to reimburse you for the value of the lost items? But you don’t have to be helpless when porch pirates strike. Hi everyone, I got one of my packages stolen a couple of months ago from the building's mailroom. You can choose which location you quo’s like to pick up your packages from if you use this service. Have you run out of closet space? You might also consider having your packages delivered elsewhere. Here are a few ideas for managing package deliveries at your rental properties: Relinquish responsibility. Package management “has become a big issue in buildings,” said Dan Wurtzel, the president of FirstService Residential New York. Before you can determine who—if anyone—should reimburse you, though, you’d be wise to figure out what happened to your package, our experts say. As we approach prime package theft season, I was hoping someone could provide me information on who is legally liable for stolen packages? I contacted my building manager, and they checked camera footage, where it shows a man taking my package. Know what the landlord is responsible for and what the tenant is responsible for. One package that's gone missing isn't super unusual. If you get no response, you could file what is known as an HP proceeding in housing court where a judge could compel the landlord to fix the problem, but you may not need to take that step. Although my first package never showed up, the second and third packages finally appeared in my mailbox. Lo and behold, it was returned to the lobby the next morning. 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